Last updated: 03.11.2024
At Nilana Fashion, we understand that circumstances can change. If you need to cancel your order, please review our cancellation policy below.
1. Order Cancellation
- You may cancel your order within 5 hours/days of placing it. To initiate a cancellation, please contact us at [your email address] with your order number and cancellation request.
2. After Cancellation Period
- If the cancellation request is received after the specified cancellation period, your order will be processed and shipped as usual. Once you receive your order, you may return it according to our Return Policy.
3. Refunds
- If your order is canceled before it has been processed, a full refund will be issued to your original payment method within 6 days.
4. Non-Cancellable Items
- Certain items may not be eligible for cancellation, such as personalized or custom-made products. Please check the product description for specific details.
5. Contact Us
If you have any questions about our cancellation policy, please reach out to us at nilanafashion14@gmail.com
Thank you for shopping with Nilana Fashion!