Last updated: 03.11.2024
Thank you for choosing Nilana Fashion! We strive to provide you with the best shipping experience possible. Please read our shipping policy below for details on shipping options, costs, and delivery times.
1. Shipping Destinations
We currently ship to addresses within India. For international shipping, please contact us at nilanafashion14@gmail.com for more information.
2. Processing Time
Orders are typically processed within 7 business days. You will receive an email notification once your order has been shipped.
3. Shipping Methods and Costs
We offer the following shipping options:
- Standard Shipping: Estimated delivery time of 3 to 6 business days. Cost: Rs.50
- Express Shipping: Estimated delivery time of 2 to 4 business days. Cost: Rs.100
Shipping costs will be calculated at checkout based on your location and selected shipping method.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our shipping partner’s website.
5. Delivery Issues
While we strive to ensure timely delivery, unforeseen circumstances may arise. If your order has not arrived within the estimated delivery time, please contact us at nilanafashion14@gmail.com and we will assist you in resolving the issue.
6. Damaged or Missing Items
If you receive a damaged or incorrect item, please contact us within 5 days of receiving your order. We will work to resolve the issue promptly.
7. Customs and Duties
For international shipments, you may be subject to customs duties and taxes based on your country’s regulations. Nilana Fashion is not responsible for any additional fees incurred during customs clearance.
8. Contact Us
If you have any questions regarding our shipping policy, please reach out to us at nilanafashion14@gmail.com
Thank you for shopping with Nilana Fashion!